


You won’t lose any chat history because these are stored online in Office 365. When you clear the Teams cache, Teams will be forced to redownload fresh files. If the cache becomes outdated or corrupted, the software may function slower and take up more space on your system. Image source: InvGate Is It Safe to Clear the Teams Cache?Įvery software, including apps like Microsoft Teams, uses a cache to store temporary data and other items you’ve recently browsed and used. And if you’re not sure exactly how to do it, then this article is just what you need! If your Teams is running slow or can’t start, clearing the cache will probably help. VPN connection didn’t make a difference, when off or on.Nothing’s more frustrating than a computer that slows down the longer you use it. Teams has permission to the accessibility in security & privacy settings. Teams has permission to the microphone in security & privacy settings. Teams has permission to the camera in security & privacy settings. Teams has permission to the location in security & privacy settings. Swapping for a new MacBook didn’t fix it. Reinstalling the software doesn’t change it.

Video CALLS (not a meeting) work at home or office.Ĭonnecting directly to the modem (instead of wifi) doesn’t make a difference. Using Teams in a browser works at home or office. My personal computer and phone connect fine from home. Help!?!? Is there another angle I should be looking at? Is it a port? A hidden permission on the modem? So that's why I'm turning to you guys now. My Service Provider went through their steps and then said it has to be the modem/router. The IT Dept finally told me to contact my service provider because it's only this computer and they feel like its something with my provider. I'm a Designer and need to be able to meet/share with other locations. Since the video doesn't work, I'm also not able to share my screen. I can also use Teams online and the video meeting works through the browser, but not the Teams App. I've tried on some Windows computers and those work. A video call works, but not in a meeting. I have a brand new MacBook Pro and I can not get the video in Teams Meetings to work. I've stumped my Service Provider and the IT Dept at my LARGE Global Employer.
